Glenn Roast BSc(Hons) MBCS CITP DCSE MCP




Web: http://www.GlennRoast.Com


I am a confident, flexible worker with a broad range of administration skills and IT experience.

I have a university degree in Computer Science. Self- motivated, conscientious, adaptable and thoroughly competent.

I like to apply new technology. Qualified, chartered & experienced IT Professional with a vast range of skills.




·         Can operate, install & configure all versions of Microsoft Windows & Office, DOS, Linux, Apple Mac

·         Experienced in all types of hardware repair including complete laptop and desktop assembly

·         Can diagnose and fix scanners, printers, monitors, keyboards, mice, desk mains power issues

·         Proficient in all application software, networks, builds, repairs, upgrades, maintenance and post sales

·         Software analysis, systems analysis, software engineering, debugging, programming and testing skills

·         Excellent communicator with management & colleagues, great client and visitor facing experiences

·         Can communicate improvements to technical teams with processes and documentation when necessary

·         Able to work under own supervision or within a team either home, local or field based

·         Excellent interpersonal and written communication skills, confident in delivering a presentation

·         I like to solve computer problems and resolve user’s queries going the extra mile for the customer

·         Attentive to detail, accurate and efficient. Punctual, reliable and trustworthy. Legally compliant ethics.

·         Able to manage and co-ordinate small, medium and large projects with complete competence

·         Understanding of business needs, goals, budgets and timescales for successful project delivery

·         Positive, cheerful, helpful and patient attitude. Flexible with work hours and travel requirements



A multi-national technology company for the major manufacturing industries (email me for details)

I.T. Consultant

Sep 2012 – December 2017

Getronics UK – Global IT Outsourcing Company for the Distributed Services Department

3rd line Desk Side Support Engineer with company fleet car and fuel card

Nov 2006 – Sep 2012


Systems Administrator / 3rd line Support Technician & Site Safety Officer

Barclays Plc. Barclays House (Poole, Dorset)

Mar 2005 – Nov 2006

IT Tutor / Systems Administrator, Quay Foyer (Poole, Dorset)

Feb 2004 – Mar 2005

I enjoyed two years away from my career to travel the world using my savings

Jan 2002 – Jan 2004


Network Engineer, Charterhouse Voice & Data Plc (Central London)

Nov 2001 – Jan 2002


Support Engineer, Logicscope Realisations Ltd (Central London)

Apr 2001 – Nov 2001

Security Monitoring and Quality Assurance Standards Officer

Corporate Development, County Hall (Kingston-Upon-Thames, Surrey)

Nov 2000 – Apr 2001


University of Portsmouth 1995 – 1999
BSc Computer Science with Industrial Placement
Project: Corporate Anti-Virus
Bournemouth and Poole College 1993 – 1995
BTEC National Diploma in Computer Studies Merit
A Level Computing Theory D
Poole High School 1990 - 1993
BTEC First Diploma in Business and Finance Merit
English Language and Literature GCSE B/B
Mathematics GCSE C
Computer Studies GCSE C
Dual Science (Physics & Biology) GCSE C/C
RSA Touch Typing Passed
NVQ II Business Administration Passed




I am an active professional member of the British Computer Society having passed their qualifying criteria.

Unix Systems Administration course completed. Microsoft Certified Professional in Windows XP (70-270)

ITIL Foundation in IT Service Management course completed and exam passed. Server 2003 course completed

Dell Certified Systems Expert passing 7 DCSE exams covering servers, laptops, printers and cloud computing




Physically fit, healthy & energetic.

Non-smoker but enjoy electronic cigarettes outdoors.




Martial arts, badminton, canoeing, cycling, swimming and chess. I also enjoy darts, ten-pin bowling, pool, motoring,

music, multi-gym, rambling, origami, photography, developing websites and IT security research.




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Last edited 6th October 2018